Privacy & Policy
At HOUSEHOLDTHINGS, we value your privacy and are committed to protecting your personal information. This Privacy & Policy document outlines how we collect, use, disclose, and store the data we receive from users of our home appliances and kitchen tools. By using our products and services, you consent to the practices described in this policy.
Information Collection:
1.1 Personal Information:
When you interact with our home appliances and kitchen tools, we may collect personal information that you provide voluntarily, such as your name, contact details, and billing information. We only collect information that is necessary to fulfill your requests and provide you with the best possible experience.
1.2 Usage Information:
We may collect non-personal information about your interaction with our products, including the model and serial numbers of the appliances, usage patterns, and settings. This data helps us improve our products, diagnose issues, and offer personalized recommendations.
1.3 Cookies and Similar Technologies:
We use cookies and similar technologies to enhance your experience and collect information about your device and browsing behavior. These technologies allow us to remember your preferences, analyze usage patterns, and optimize our website and services.
Information Usage:
2.1 Service Delivery:
We use the information we collect to deliver the requested services, process transactions, and provide customer support. This includes product registration, warranty claims, and order fulfillment.
2.2 Personalization:
We may use your information to personalize your experience with our products and services. This may involve offering tailored recommendations, providing relevant content, and suggesting new features or products that might interest you.
2.3 Communication:
We may use your contact information to send you important updates, such as product recalls, software updates, and promotions. You can choose to opt-out of promotional communications at any time.
2.4 Analytics and Improvement:
We analyze the collected data to understand how our products and services are used, identify areas for improvement, and develop new features. This analysis is performed in an aggregated and anonymized manner to protect your privacy.
Information Sharing:
3.1 Third-Party Service Providers:
We may share your information with trusted third-party service providers who assist us in delivering our products and services. These providers are bound by strict confidentiality agreements and are only authorized to use your information to fulfill their designated tasks.
3.2 Legal Compliance:
We may disclose your information if required by law, legal process, or governmental request. This includes responding to court orders, law enforcement agencies, or protecting our rights, safety, or property.
Data Security:
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy & Policy document. If you wish to request the deletion of your personal data, please refer to the "Contact Us" section below.
Children's Privacy:
Our products and services are not intended for children under the age of 13. We do not knowingly collect or store personal information from children under 13 years of age. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to the Privacy & Policy:
We may update this Privacy & Policy from time to time. Any changes will be posted on our website, and the revised date will be indicated at the top of the document. We encourage you to review this policy periodically to stay informed about how we handle your information.
Information Collection:
1.1 Personal Information:
When you interact with our home appliances and kitchen tools, we may collect personal information that you provide voluntarily, such as your name, contact details, and billing information. We only collect information that is necessary to fulfill your requests and provide you with the best possible experience.
1.2 Usage Information:
We may collect non-personal information about your interaction with our products, including the model and serial numbers of the appliances, usage patterns, and settings. This data helps us improve our products, diagnose issues, and offer personalized recommendations.
1.3 Cookies and Similar Technologies:
We use cookies and similar technologies to enhance your experience and collect information about your device and browsing behavior. These technologies allow us to remember your preferences, analyze usage patterns, and optimize our website and services.
Information Usage:
2.1 Service Delivery:
We use the information we collect to deliver the requested services, process transactions, and provide customer support. This includes product registration, warranty claims, and order fulfillment.
2.2 Personalization:
We may use your information to personalize your experience with our products and services. This may involve offering tailored recommendations, providing relevant content, and suggesting new features or products that might interest you.
2.3 Communication:
We may use your contact information to send you important updates, such as product recalls, software updates, and promotions. You can choose to opt-out of promotional communications at any time.
2.4 Analytics and Improvement:
We analyze the collected data to understand how our products and services are used, identify areas for improvement, and develop new features. This analysis is performed in an aggregated and anonymized manner to protect your privacy.
Information Sharing:
3.1 Third-Party Service Providers:
We may share your information with trusted third-party service providers who assist us in delivering our products and services. These providers are bound by strict confidentiality agreements and are only authorized to use your information to fulfill their designated tasks.
3.2 Legal Compliance:
We may disclose your information if required by law, legal process, or governmental request. This includes responding to court orders, law enforcement agencies, or protecting our rights, safety, or property.
Data Security:
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy & Policy document. If you wish to request the deletion of your personal data, please refer to the "Contact Us" section below.
Children's Privacy:
Our products and services are not intended for children under the age of 13. We do not knowingly collect or store personal information from children under 13 years of age. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to the Privacy & Policy:
We may update this Privacy & Policy from time to time. Any changes will be posted on our website, and the revised date will be indicated at the top of the document. We encourage you to review this policy periodically to stay informed about how we handle your information.